Special Orders

At Canex Building Supplies, we pride ourselves on being a one-stop shop for all your building supply needs. When standard inventory doesn’t cover the full scope of your build, our special orders program steps in. Our large network of contacts enables us to source hard-to-get products, custom sizes, and premium materials that aren’t typically stocked. If you have a custom request, we’ll handle it from inquiry through delivery.

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special orders

Sourcing Hard-to-Get Products

Our special orders solution means you’re not limited to on-the-shelf items. Whether you require custom-sized millwork, specialty hardware, bespoke window/door systems, or uncommon construction materials, we can tap our supplier network to locate and order them efficiently. We coordinate with manufacturers, track your item, and arrange delivery so that even rare or hard-to-get products arrive onsite when you need them.

Choosing our special orders service means you gain access to a wider set of product options while still enjoying the reliability of a local supplier. You benefit from our years of procurement experience, supplier partnerships and delivery infrastructure. For contractors undertaking larger or more specialized projects, this means less time spent searching for materials and more focus on building.

Frequently Asked Questions

What kinds of items can be special ordered?

We can special order any hard-to-get products, including custom millwork, oversized hardware, specialty windows and doors, unique hardware finishes, or materials not normally stocked.

How long do special orders typically take?

Lead times vary depending on product and manufacturer, but we provide estimated delivery times at the point of order and stay in communication until the item arrives.

Is there a minimum order for special orders?

Minimums depend on the product and supplier. We discuss this with you when placing the order and aim to make the process as flexible as possible.

Can you coordinate the delivery of the special order to my job site?

Yes. We provide delivery and placement services for special order items to ensure they reach your site as needed.

What happens if I need to change or cancel a special order?

We endeavour to accommodate changes and cancellations where possible. Terms depend on the manufacturer’s policy and the stage of the order. Our team will review the specifics with you.

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